Privacy Policy
Last updated: May 16, 2026
1. Information We Collect
When you book a stay, a shared ride, a tour, or schedule a call with Rafiki Hostel, we collect the information you provide — typically your name, email, phone number, travel dates, and any preferences or messages you share. We may also collect identification details required by Jordanian law at check-in.
2. How We Use Your Information
We use your information to confirm and manage your bookings, communicate trip details, respond to inquiries, and improve our services. We do not sell your personal data.
3. Sharing of Information
We only share your information with third parties when necessary to deliver the service you booked — for example, with our shared-ride drivers or tour partners — or where required by law.
4. Cookies & Analytics
Our website uses essential cookies to keep it functioning and may use privacy- respecting analytics to understand which pages are useful to travelers. You can disable cookies in your browser settings.
5. Data Retention
We retain booking records for as long as required for accounting, tax, and legal purposes. You can request deletion of your data at any time, subject to those obligations.
6. Security
We take reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to keep your information safe.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at the email below.
8. Contact
For privacy-related questions, email info@hostelrafiki.com or write to Tourism Street 28, Wadi Musa, Petra 71882, Jordan.